Frequently Asked Questions

Everything you need to know about your Viking gear and orders.

How long does international shipping take?

Standard international shipping typically takes 7-14 business days, while express options via DHL or UPS generally arrive within 2-5 business days depending on your location.

What is your return policy for apparel?

We offer a 30-day return policy on all unworn and unwashed clothing. Items must be returned in their original packaging with all tags attached to be eligible for a full refund.

Are your jewelry items made from authentic materials?

Yes, our jewelry is crafted from high-quality materials including 925 sterling silver, solid bronze, and stainless steel, all designed to meet historical and aesthetic standards.

How do I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Do I have to pay customs duties and taxes?

Orders shipped outside of the European Union or the USA may be subject to import duties and taxes. These charges are determined by your local customs office and are the responsibility of the recipient.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various regional payment methods like Klarna and Apple Pay for a secure checkout experience.